You & # 39; have you been there. Then go to the pharmacy to throw out the recipe. You start line to a specialist in the recipe. If you hand off, he says, it is, say, twenty minutes before the drug is ready to be picked up. Roam the store and come back in twenty minutes so that the prescription is not ready. Of course, you & # 39; a little distracted. Ever wondered why it is not ready?
When you drop off a prescription, you can go through several stages before it is sent to the register to be picked up by the customer. If the pharmacy will receive a new prescription, the patient & # 39; s name, date, address, phone number, allergy information, insurance information and birth should be checked and, if necessary, updated. The recipe is then scanned into a computer so that electronic copies. The technician then need to manually enter the data in the recipe. If that happens, it is sent to the pharmacy, or in this case, is the bottleneck. The tight occurs when the process is caused by the limited capacity of the working pile up or become unevenly distributed in the flow of a process. Unless the pharmacist Superman, he will become the bottleneck of the prescription filling process. Entering the number of specialist drugs, is bound to be a pile of work in the pharmacy & # 39; s station, since the typical ratio of technicians to pharmacists 4 1
The pharmacist is required is a function called "Four Point". This is where he checks to make sure that the specialist input all the information is correct and verify that the doctor wrote an appropriate therapy. At this point, the insurance often plays a role in the delay of filling your "script", another bottleneck, of course. Insurance problems go back to the technicians in troubleshooting. If issues are resolved, the job is sent out technicians who actually count the medication. Have you ever seen a technician starving? It happens. Starving occurs when the activity should be on the stage, because there is no work. Technicians do not expect to take the medicine until the pharmacist gives the ok to do so. Since the pharmacist is the bottleneck of the whole operation is hungry work of technicians. As a matter of professional pharmacy, it is on stands in front of the pharmacy. This process is part of the so-called "Visual Verification". The pharmacist checks each medicament is to ensure that the appropriate medication, and the corresponding quantity dispensed. Again, there is a pharmacist with a four technicians. There used to be a pile in front of the pharmacy at that point. Blocking may occur at this point. Blocking occurs when the activity should be on the stage, because there is no place to deposit the item just completed. Often, there is no place to get a basket or tote that contains the drug before the pharmacy. Sometimes it come to the point where the pharmacist is supported by the lack of available containers. If you do not Totes are the technicians can not continue to work and expect more medication, or medication. If the pharmacist to ensure that the medication is correct, it bagged.
The recipe must be checked at this stage in several ways. If you have the recipe for a new patient, it should be bagged separately differently, as if the recipe for a refill. If the recipe will cost more than a certain amount, say $ 50, the Bagger indicates that the drug must be paid at the pharmacy, and you can not make another record store. Finally, take the prescription to the area to pick up. Now imagine a pharmacy that fills 700 prescriptions per day. An average pharmacy will be open 12 hours. The pharmacy regulations spends 58.3 hours. Four technicians to do the work, which amounts to 14.5 precautions every hour. The pharmacist checks all specifications every 58.3 hours. Of course, you want to be sure that the pharmacist did its job and we get the right medication and consult and treated in a respectful manner. Pharmacies have found ways to install processes that ensure the smooth work of technicians and pharmacists. However, pharmacists are people, not machines, and we have a great responsibility and obligation to the patient at each other & # 39; s health. We are confident that they spend the right amount of time reviewing the medical history of the treatment recommended by your doctor, and the implications are for us. Now, you still angry?